Upon arrival, he notes that the entire house is falling apart. Developed by Playrix Games, Homescapes follows Austin the Butler from Gardenscapes as he pays a visit to his parent’s home. I certainly won't be doing business with this company ever again.Homescapes includes a similar match-3 puzzle to Gardenscapes, and mastering them can require learning a few handy tips, tricks, and cheats. Both their dubious business practices and after-sales service are utterly appalling. Without a doubt, Homescapes is a shady, disrespectful and very unprofessional company. Yes, my honest review was reported three times! However, since then, Homescapes has reported (and pulled) my review twice more. invoices, screen captures, cached web links, etc.), to prove that the transaction actually occurred, my review was made publicly visible again. Their claim was that I'd never done business with them and the review was for the wrong company! The absolute gall.Īfter supplying all the relevant information (i.e. While I wasn't expecting a part-refund, it would have been nice to have been sent a complimentary pillow case as a goodwill gesture.Īfter posting my ordeal at Trustpilot, Homescapes reported it and the review was immediately pulled.

Taking into account that their website was offering generous discounts, on most of their products, I was confounded as to why this company refused to 'make things right'. and your Amazon seller account, which has exactly the same business name, address and phone number? After contesting, I was then informed that they 'refuse to be held responsible' and proceeded to ignore any further contact from me.

When I complained, customer support fobbed me off by claiming that Amazon sold the products to me and not them! Ermmm. “I ordered a v pillow and pillow case, via their Amazon shop, only to later realise that their website (that I previously never knew existed) was selling the same products for significantly less.

Homescapes toptools xyz review